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"Poo. I have questions!"

FAQs

Welcome! Got questions? We have answers to common questions! Have one not answered below? Contact us!

Product

Is Poo Paper USA made?
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Yes! It is manufactured, printed, and sold from the upper Midwest!

Is Poo Paper a roll of toilet paper?
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Nope, Poo Paper are individual, 6-inch round discs of dissolving paper with the image of your choice printed on them.

You place a disc on the water in your toilet before you do your thing (#1 or #2).

Can I use Poo Paper like toilet paper?
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We don't recommend using it to wipe your tush.

It's thick, fairly rigid, and not-so-soft paper that dissolves in contact with moisture.

How long does Poo Paper last once it is placed in the toilet?
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Poo Paper will auto-dissolve between 20-30 seconds once it is placed on the water.

We thought that would be a good amount of time for you to "do your thing." 

If you'd like it to last longer, please let us know! We are always up for improving the paper!

Is Poo Paper eco friendly?
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Yes! The paper and the ink we use are eco friendly! They are both also septic and RV friendly.

Our paper is comprised of cellulose and other compostable ingredients. The wood pulp we use is sourced from FSC-certified forests.

Our paper is compliant with 21 CFR 174-178 and 21 CFR 186 regulations regarding direct food contact. Our paper is free of micro-plastics.  

I have old pipes in my house. Is Poo Paper safe for my old pipes?
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Yep, it dissolves quickly upon flushing of your toilet and is safe for old and new pipes!

Is Poo Paper septic tank friendly?
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Yep, it dissolves and doesn't leave anything behind to fill your septic tank.

Is Poo Paper RV friendly?
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You betcha it is! It dissolves and doesn't leave anything behind to fill your waste tank with. Have fun while camping !

Is Poo Paper safe to ingest?
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Yes, it is but we don't recommend it! If you or someone you know happens to eat some, no need to call the doctor. It may taste funny, but it won't make you feel funny or become funny (sorry!).

But, of course, anything in large quantities is probably not good for your tummy.

Our paper is comprised of cellulose and other compostable ingredients. The wood pulp we use is sourced from FSC-certified forests.

Our paper is compliant with 21 CFR 174-178 and 21 CFR 186 regulations regarding direct food contact. Our paper is free of micro-plastics.    

Can I lick the Poo Paper?
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Yeeea, you can... It is safe to do but we don't recommend it (unless you're into that sort of thing. We don't judge!). Note that getting any moisture on the paper will start the dissolving process.

Is Poo Paper family owned and run?
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Yep, it is family owned and run out of the mid-west USA with love and lots of laughs!

Ordering

How much do the Poo Paper packs cost?
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5 targets pack = $8.99
10 targets pack = $12.99
15 targets pack = $16.99
20 targets pack = $20.99

FREE Shipping!

We can also create larger packs, just reach out to us with your request!

What are the image requirements when I upload my own picture?
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Pictures taken with modern mobile devices (handheld and tablet) will work as is, but you are welcome to crop the picture as desired before uploading to PooPaper.com.

The same is true for pictures taken with digital cameras.

Most images found on the web will be in an acceptable format for uploading.

In general, if an image has been manipulated (e.g., resized, cropped) minimum requirements for optimal print quality is for it to be at least 3 inches tall and 150 dpi.

Why do I need to place separate orders for different images?
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We have separate check-outs for each order because this allows us to support a mix of single orders and monthly auto-delivery orders, and also support situations where there are different delivery addresses (such as for gifts – these ARE great as gifts! *hint* *hint*). We appreciate your orders and hope it is not too much of an inconvenience!

Can I place an order with different images at the same time?
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Yep, but you will need to submit each image as a separate order. This allows us to support a mix of single orders and monthly auto-delivery orders, and also support situations where there are different delivery addresses (such as for gifts – these ARE great as gifts! *hint* *hint*). We appreciate your orders and hope it is not too much of an inconvenience!

How does the monthly auto-delivery work?
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We are glad you asked! If you select the monthly auto-delivery option during the check-out process, we will repeat that order each month. We print and send the monthly subscription orders within the first few days of each month. You can cancel auto-delivery at any time.  

What if I want more discs per pack than is currently offered?
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We can definitely support orders larger than 20 discs per pack!

Please reach out to us and we'll come up with a solution: orders@poopaper.com

Shipping

Do you ship outside of the USA?
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Currently we are only shipping to USA addresses. International shipping is coming soon!

We apologize for the inconvenience and greatly appreciate that you'd like to send our product worldwide.

Please let us know and also subscribe to our newsletter to stay in touch and know when we are shipping internationally.

What shipping service is used?
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For domestic USA shipments we utilize the USPS (United States Postal Service) for most orders, but sometimes UPS for larger orders.

Do you offer free shipping?
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Yep! All of our defined packs are shipped for FREE!

Due to weight, large bulk orders will most likely require a shipping fee.

Billing

Where is my credit card info stored?
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We integrate with Stripe (the most common e-commerce payment processor) and do not store any payment info on any of our systems.

If you need to add/change your credit card information, you will need to make the changes yourself via your Poo Paper account page since our team is not able to see/access any payment details.

Support

How do I get in contact with you?
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We are here to help! Please reach out to us via our Contact Page.

We should answer your questions within 24 hours except over weekends and holidays. Our team is available Monday through Friday from 8:00 AM to 8:00 PM (Eastern Time) .

Still have questions?

We want to answer them! Contact us via the button below!

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